We have implemented security measures for your data and devices. These measures are in place to uphold our commitment to customer privacy and ensure the security of our customers' personal information at every stage of our process. We remain firmly committed to maintaining high standards of data protection to preserve the trust of our customers.

• Secure Customer Device Storage: We are committed to keeping our customers' devices in dedicated bins or at technician workstations at all times. These areas are constantly monitored by security cameras to ensure continuous protection.

• Restricted Use of iTunes: We strictly limit the use of iTunes to exceptional situations and as a last resort, to avoid storing customer data on our own computers. This measure is intended to minimize the risk of unauthorized access to this sensitive information.

• Immediate backup erasure: When using iTunes, we promise to immediately erase any backups once the transfer is complete. This ensures that the customer's data remains secure on their device and is not permanently stored on our systems.

• Secure management of inspection sheets in Complus: We take additional measures to ensure the confidentiality of customer data. After inspection sheets, which potentially contain customer data and Apple IDs, are entered into our Complus system, we destroy them. This ensures that this sensitive information is not retained unnecessarily and minimizes any risk associated with the retention of confidential data. Our rigorous process aims to ensure the security of our customers' personal information at every stage of our process.