Terms of use


At Cell Expert, we offer you access to a wide range of services via our website. This guide will help you understand how to interact with us, including how we manage data and information, and how we administer our site.

Consent and Commitment

By choosing to browse and make purchases on our site, you agree to adhere to our “Services”. You therefore agree to comply with the terms and conditions (“Terms”) that we have established and which include additional policies referenced on our site.

1 - Navigate the Cell Expert website

Cell Expert operates this online platform, an accessible resource to provide you with a range of data, tools and services, subject to your acceptance of our terms, policies and notices. By browsing or purchasing from our site, you are engaging in our “Services” and agreeing to be bound by these terms and conditions.

2 - Your agreement with Cell Expert

Please take the time to read our Terms of Use carefully before accessing or using our website. If you do not agree to these terms and conditions, then you are prohibited from accessing the Site and using the Services. Your continued use of our site after changes means you accept those changes.

3 - Hosting of the store

Our online store is located on the Shopify Inc e-commerce platform, which allows us to sell our products and services.

4 - Rules for using the store

By using our site, you confirm that you will not use our products for illegal or unauthorized activities. A violation of these Terms will result in immediate termination of your Services.

5 - Our commitment to security

We have the right to refuse service to anyone, at any time. Your information (except credit card details) may be transferred without encryption and may be changed to comply with technical requirements.

6 - Accuracy of information

We are not responsible if information available on this site is not accurate, complete or current. We have the right to modify the content of this site at any time.

7 - Changes in service and prices

Prices of our products are subject to change without notice. We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

8 - Our products and services

At Cell Expert, we offer refurbished phones. These phones are inspected, classified according to their aesthetic condition and refurbished by our professionals before being put on sale.

In addition to selling refurbished phones, Cell Expert also offers repair services. These repairs are carried out by our professionals who can repair various faults on most existing mobile phone models. The duration of repairs depends on the nature of the breakdown and the availability of spare parts.

It is important to note that parts of equivalent or higher quality could be used for the repair of your devices as well as for the refurbishment of our devices. Our repairs and refurbished devices are subject to a 90-day warranty on their proper functioning.

9 - Delivery

We deliver our products as well as our repair services throughout Canada as long as our carrier serves the region. We reserve the right to cancel or modify an order preventing us from delivering. In certain cases, we may be able to offer you alternative solutions.